Legal & Compliance

Imprint

Last reviewed: 2026-06-30Source: policies-public/imprint.md

Imprint (Impressum)

Version 1.0 - Effective 2026-05-28 - Last reviewed 2026-06-17 - Owner: "VEZOFT" EOOD - Status: Published

This page is the legal imprint for vezoft.com (corporate), timeros.ai (the TimerOS product, app, and marketing site), and the TimerOS service. It is published to satisfy German law (§ 5 Digitale-Dienste-Gesetz, "DDG", which replaced § 5 Telemediengesetz on 14 May 2024), the EU Digital Services Act (Regulation (EU) 2022/2065, "DSA") Articles 11 and 12, and the equivalent transparency requirements in Austria (§ 5 ECG) and Switzerland (Art. 3 UWG). It also serves as the general "who we are" page for visitors from any jurisdiction.

If you came here looking for how we process personal data, read the Privacy Policy. If you came here to report illegal content, jump to Section 5 - DSA notice-and-action contact.

1. Service provider

Company name (legal form): "VEZOFT" EOOD, a private limited liability company incorporated in Bulgaria (EU), company No. (EIK) 202823109 ("Vezoft"). EOOD is the Bulgarian legal form for a single-shareholder limited liability company.

Registered office and postal address:

VEZOFT EOOD "Vazrozhdenci" Residential Complex Block 37, Entrance D, Floor 4, Apartment 88 6600 Kardzhali Bulgaria

Country of establishment: Republic of Bulgaria, EU Member State. Vezoft is established in the European Union and therefore is not required to appoint an Art. 27 GDPR EU Representative.

Commercial register: Bulgarian Commercial Register and Register of Non-Profit Legal Entities (Targovski Registar), kept by the Registry Agency (Agentsiya po Vpisvaniyata) of the Republic of Bulgaria.

Identifier Value
Unified Identification Code (EIK / УИК) 202823109
VAT identification number (ДДС № / VIES) Not yet VAT-registered (turnover threshold not yet reached — see Section 9)
Legal form EOOD (single-shareholder LLC)
Date of incorporation 20 November 2013

Note for German visitors: "EIK" / "УИК" is the Bulgarian equivalent of the German Handelsregisternummer (HRB). It is the unique commercial-register identifier required by § 5 (1) Nr. 4 DDG.

2. Authorised representatives

Managing Director (Upravitel / Geschäftsführer): Velko Minchev

The managing director is the sole person authorised to represent Vezoft in legal matters under Article 141 of the Bulgarian Commerce Act (Targovski Zakon). Service of legal documents should be addressed to the managing director at the registered office above.

Responsible for content (V.i.S.d.P. - § 18 Abs. 2 MStV) on vezoft.com and timeros.ai: Velko Minchev, at the registered office above. This designation satisfies § 18 (2) of the German State Media Treaty (Medienstaatsvertrag) for any journalistic-editorial content published on our website (blog posts, product announcements).

3. Contact

For ordinary business and legal matters:

Purpose Channel
General enquiries hello@vezoft.com
Customer support support@timeros.ai
Sales sales@vezoft.com
Press press@vezoft.com
Legal service of process legal@vezoft.com (and registered postal address above)
Privacy / data subject requests (GDPR, CCPA, etc.) privacy@timeros.ai
Security incidents and vulnerability reports security@timeros.ai
Telephone Not currently published. Following CJEU Case C-649/17 (Amazon EU), a telephone number is not strictly mandatory for the § 5 DDG imprint where another rapid and direct means of communication is offered. Email and the website contact form are our rapid, direct contact channels, monitored continuously, and we also accept post to the registered address. A monitored business number may be added later.

We aim to respond to legal correspondence within 5 business days. Privacy and security mailboxes are monitored continuously; see the Privacy Policy for statutory response windows under GDPR Art. 12 and CCPA § 1798.130.

4. Supervisory authorities

Topic Authority Address / link
Lead data protection authority Commission for Personal Data Protection of the Republic of Bulgaria (Komisiya za Zashtita na Lichnite Danni, KZLD) 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia, Bulgaria - www.cpdp.bg
Consumer protection (B2C, where applicable) Commission for Consumer Protection (Komisiya za Zashtita na Potrebitelite, KZP) 4A Slaveykov Sq., 1000 Sofia, Bulgaria - www.kzp.bg
DSA competent authority - Bulgaria Communications Regulation Commission (Komisiya za Regulirane na Saobshteniyata, CRC) as the Bulgarian Digital Services Coordinator 6 Gurko St., 1000 Sofia, Bulgaria - www.crc.bg

Vezoft is not currently the subject of any sectoral licensing regime that requires disclosure under § 5 (1) Nr. 5 DDG. We do not provide financial, insurance, medical, legal, or other regulated services that require a professional supervisory body.

5. DSA notice-and-action contact

Under Articles 11 and 12 of the EU Digital Services Act (Regulation (EU) 2022/2065), Vezoft designates the following single point of contact for direct, electronic communication with EU Member State authorities, the European Commission, the European Board for Digital Services, and recipients of the service.

Field Value
Designated contact point legal@vezoft.com
Postal contact point VEZOFT EOOD - DSA Contact Point, at the registered address in Section 1
Languages accepted English, Bulgarian, German
Response time target 5 business days for ordinary matters; without undue delay for urgent matters under Art. 9 (orders to act against illegal content) and Art. 10 (orders to provide information)
Mechanism Plain email (PGP key on request)

What this contact point is for. Notices about allegedly illegal content hosted by VEZOFT (DSA Art. 16), orders from Member State authorities (Art. 9, 10), complaints from recipients of the service (Art. 20), and general DSA correspondence. We acknowledge receipt of each notice, give reasons for decisions to remove or restrict content (DSA Art. 17 - "statement of reasons"), and offer the internal complaint mechanism described in Art. 20.

What this contact point is NOT for. Personal-data requests (use privacy@timeros.ai - see Privacy Policy), security vulnerabilities (security@timeros.ai), or product support (support@timeros.ai).

Scale and exemptions. Vezoft operates the TimerOS B2B SaaS, the marketing website, and the public blog. We do not qualify as a Very Large Online Platform (VLOP) or Very Large Online Search Engine (VLOSE) under DSA Art. 33; we have fewer than 45 million average monthly active recipients in the EU and we are below the micro/small-enterprise threshold (Recommendation 2003/361/EC), which exempts us from the obligations in DSA Chapter III Section 3 (Arts. 24-32) other than the contact-point and transparency duties stated above.

6. Online dispute resolution (consumer matters)

For disputes with consumers in the EU, the European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr. The TimerOS service is primarily sold business-to-business; the Freelancer plan is sold to individual self-employed professionals acting in their independent professional or business capacity, which generally falls outside the consumer category. Where a customer nevertheless qualifies as a consumer under applicable EU law, the ODR platform applies and mandatory consumer-protection rights are preserved (see Terms of Service §2). We list this platform on every commercial website readable from Germany as required by § 36 of the German Verbraucherstreitbeilegungsgesetz (VSBG).

Vezoft is not obliged and not willing to participate in dispute-resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) within the meaning of the VSBG.

7. Liability for content (Haftungsausschluss)

The content of this website is created with care and updated when needed. However Vezoft makes no warranty as to the accuracy, completeness, or up-to-dateness of any content other than the legally-binding contractual documents published at vezoft.com/legal and the Terms of Service. General information published on the marketing site (blog posts, product descriptions, comparison tables) is provided for orientation and is not legal, tax, or financial advice.

Under § 7 (1) DDG Vezoft is responsible for its own content on this site under the general laws. Under §§ 8-10 DDG we are not obliged to monitor third-party information transmitted or stored, or to actively search for circumstances indicating illegal activity. Statutory obligations to remove or block information upon becoming aware of a specific infringement remain unaffected; liability in such cases arises only from the moment a specific infringement becomes known, and we will remove the content without undue delay.

8. Liability for links (Linkhaftung)

vezoft.com contains links to external websites operated by third parties. We have no control over the content of those sites. The respective provider of the linked page is solely responsible for its content. When the links were placed, we checked them for obvious legal infringements and none were found at that time. Without specific evidence of an infringement, permanent monitoring of the content of linked pages is not reasonable. On notice of an infringement we will remove the link without undue delay.

9. VAT and tax status

Vezoft is registered in Bulgaria. The VAT identification number under Art. 214 of Directive 2006/112/EC will be inserted in this imprint upon registration (mandatory once the EU-wide turnover threshold is exceeded or upon voluntary registration). Until then, sales of digital services to EU business customers are handled via the reverse-charge mechanism with the customer's VAT number captured at checkout; sales to consumers and to non-VAT-registered businesses in the EU follow the EU One Stop Shop (OSS) scheme once thresholds are met. Invoices are issued in compliance with Articles 226 and 230 of the VAT Directive and Chapter 13 of the Bulgarian VAT Act.

10. Intellectual property

"TimerOS" and the TimerOS logo are unregistered trademarks of Vezoft. "Vezoft" and the Vezoft wordmark are unregistered trademarks of Vezoft. The TimerOS desktop application, the on-device classifier (scored rule engine combined with a small on-device statistical classifier), the API server, the client portal, and the marketing website are protected by copyright held by Vezoft. Third-party open-source components are listed in the Open-Source Notices shipped with the desktop app and published at timeros.ai/legal/open-source-licenses.

The use of any trademark, logo, or content from this website without prior written permission - other than the linking or framing permitted by Article 5(1) of Directive 2001/29/EC - is prohibited.

11. Hosting and processing

This website is served within the EU. The TimerOS production environment runs on Render (Render Services, Inc., 525 Brannan Street, Suite 300, San Francisco, CA 94107, USA), deployed to Frankfurt (AWS eu-central-1) for application compute and any data in transit. Uploaded project files are stored in Cloudflare R2 (Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA), in a bucket pinned to the EU (jurisdiction=eu); Cloudflare also provides DNS and the CDN / reverse-proxy / WAF in front of the Service. Data at rest is held in MongoDB Atlas (contracting entity: MongoDB, Inc., 1633 Broadway, 38th Floor, New York, NY 10019, USA; EEA contracting via MongoDB Ltd, Ireland), with EU-tenant clusters pinned to aws-eu-central-1 Frankfurt or aws-eu-west-1 Ireland on dedicated tier (M10+) with AES-256 encryption at rest. A complete and current list of sub-processors with their roles, locations, and transfer mechanisms is at /legal/subprocessors.

12. Image and content credits

Photographs, illustrations, and icons used on this website are either created in-house by Vezoft, licensed from the artists named in the page footer, or used under a permissive open-source licence (Lucide icons under the ISC licence; product mockups generated in-house). No stock-photo credit is owed at the date above; this section will be updated if that changes.

13. Changes to this imprint

We update this page whenever the underlying facts change - new VAT number, new managing director, change of registered seat, new sectoral licence, change of DSA contact point - and we publish the version and effective date at the top of the page. Material changes that affect a contractual relationship (for example, a change of contracting entity) are additionally notified to customers under the Terms of Service change-of-control clause.

14. Quick contact summary